FAQS
What is the mission of your practice?
My goal is to provide the highest-quality medical care with an emphasis on patient safety and comfort, and a proactive, comprehensive approach to both disease prevention and wellness. I strive to provide excellence in care that is both compassionate and truly patient-focused. From the moment you call my office, I want you to be completely satisfied with every aspect of your care.
How is your practice different from a traditional medical practice?
In order to devote more time to each patient’s care and individual needs, I have intentionally limited the size of my practice. I also offer certain amenities and benefits, that are not covered by insurance, designed to personalize and enhance the healthcare experience. In-office appointments will start promptly, with little or no waiting time. This practice model also enables me to schedule longer patient appointments. If an issue requires extra time for evaluation or discussion, I will accommodate you to the best of my ability. Also, after hours for urgent issues, you will be able to contact me on my personal cell phone, making it easier than ever to communicate.
Who will cover for you when you are not available?
My goal is to be available to my patients 24 hours a day, 7 days a week. However, there will be occasions when I am out of town or otherwise unavailable. In these situations, a trusted colleague will serve as my covering physician.
Do I still need health insurance if I enroll with you?
Yes. Neither the fee nor the amenities take the place of general health insurance coverage. You are advised to continue your health insurance coverage.
Will you be a provider on my insurance plan?
I intend to remain an in-network provider for Medicare and many major PPO insurance plans and will bill your insurance directly for professional services that are covered by those plans.
Will my private insurance or Medicare reimburse my annual fee?
No. The annual fee is not covered by private insurance or by Medicare.
Is the annual fee tax deductible or reimbursable through my HSA or FSA?
In some instances, the annual fee, or part of the fee, may be payable through your HSA. You are advised to consult with your HSA or FSA plan administrator, employer, HR representative or tax adviser to clarify qualification in your particular circumstance.
What if I have questions about my concierge enrollment or membership?
Please call Specialdocs Consultants at (847) 432-4502. They manage the membership aspect of my practice and will help answer your questions related to enrollment, membership billing and renewals.